Pre & Retro Authorization

Seamless Access to Care

Management Process

Prior authorization is a management process used by insurance companies to determine if a prescribed product or service will be covered and it’s also one of the most difficult tasks that a medical practice must take on. This process can be used for certain medications, procedures, or services before they are given to the patient. It is a challenging, and expensive process because it consumes so much of your office’s time and resources. Because of this, many healthcare systems and hospitals decide to outsource the work to an experienced medical billing company

Prior authorization services we offer:

How does Prior Authorization work?

Getting prior authorizations approved involves many people – primarily patients, healthcare professionals, and the patient’s health insurance companies.

Prescription Prior Authorization

When it comes to medication prior authorization, the process typically starts with a prescriber ordering medication for a patient. In many cases, providers may need to directly call the insurance companies, which often requires long periods of waiting and maybe even persistent calls for a couple of days.

 

Medical Prior Authorization

The prior authorization process begins when a service prescribed by a patient’s physician is not covered by their health insurance plan. Communication between the physician’s office and the insurance company is necessary to handle the prior authorization.

 
 

Provider Opinion on Prior Authorization

Many physicians are not fond of the growing number of prior authorizations needed by insurance companies in recent years. A 2019 study from the American Medical Association reported that 86% of physicians believe that prior authorizations have increased in the prior 5 years.

 
 

Why is Retro Authorization Important?

Retro Authorization holds significant importance as it ensures healthcare providers receive rightful reimbursement for their services. Without undergoing this process, providers may face non-payment for services that were not pre-authorized, placing a considerable financial strain on their ability to deliver quality care to patients.

How Does Retro Authorization Work?

Retro authorization works by allowing healthcare providers to request authorization for services that have already been provided to a patient. The provider typically submits a request to the insurance company, including all relevant information such as the patient’s medical records and a detailed explanation of why retro authorization is being requested.

This process is crucial in situations where services were not pre-authorized, providing a mechanism to retrospectively gain approval and secure reimbursement for the already-rendered medical services.

Different Types of Authorization In Medical Billing?

There are three main types of authorization in medical billing: pre-authorization, concurrent authorization, and retro authorization.

Components of a Retro Authorization Request

Patient’s Medical Records

Comprehensive documentation of the patient’s medical history and the specific services provided.

Detailed Explanation

A thorough explanation outlining the necessity for retro authorization and why the services were not pre-authorized.

Supporting Documentation

Any additional documentation supporting the retro authorization request, such as test results or physician notes.

Provider Information

Relevant details about the healthcare provider submitting the request, ensuring clarity in the authorization process.

Prior authorization services we offer:

Understanding the financial landscape of medical billing involves recognizing the profound impact that retro authorization can have on Revenue Cycle Management (RCM). Retro authorization, when mismanaged or delayed, can disrupt the smooth flow of revenue through various stages of the medical billing process.

Do All Insurers Allow Retro Authorization in Medical Billing?

Securing retro authorization in medical billing isn’t a universal guarantee, as insurance policies vary across providers. While some insurers readily accept retro authorization requests, others may have specific criteria or limitations. Providers should therefore be attentive to individual insurer policies and practices regarding retro authorization.
 
 
The landscape of retro authorization acceptance is diverse among insurers, adding a layer of complexity to the medical billing process. Healthcare providers need to be well-versed in the policies of each insurer they engage with, ensuring they align their practices with the unique requirements of each insurance company.
 

Why Choose us

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OUR CUSTOMERS THOUGHTS

Reliable Convenience for all

your medical billing and RCM hassles

With SA Care Consultancy, you can conveniently stay connected from anywhere in the world and get access to all your medical related information including patient appointment scheduling, patient treatment plans and reports, scheduling updates etc. SA Care Consultancy allows you to establish a profound relationship with your patient, which is trustworthy and reliable, just as SA Care Consultancy is committed for your medical billing solutions.

Strategy and Planning

We bring the right people together to challenge established thinking and drive transform. Don't just manage billing, chart your practice's success with SA Care Consultancy. Our planning tools help you analyze data, optimize workflows, and set achievable goals.

Better Interoperability

All your medical billing workflows will synchronize easily to give you extensive information and data analytics on all your medical revenues, patient information and billing processes.

Real-time Intelligence

All your medical billing processes and workflows are automated to provide real-time information that is accurate and 100% error-free.

Frequently Asked Questions About

Prior & Retro Authorization

Turnaround time varies between insurance carriers, so there is no one answer to this question. Major carriers generally take between 90-120 days to complete the process. Smaller carriers and insurance plans may take longer.

Upon submitting a participation request to a commercial carrier, providers will need to undergo two processes. The first of these is credentialing, where the carrier verifies all provided credentials and presents them to their committee for approval. Once providers are approved by the credentialing committee, they are then directed towards the contracting process wherein their participation is approved, and they are provided their effective date.

Commercial carriers do not allow for retroactive billing, meaning providers will only be compensated for claims submitted after they are listed as an “In-Network” provider in the carrier claims system. Out of network billing will result in much larger bills for patients and patients may be responsible for the entire bill on their own.

Applications of enrollment in Medicare typically take between 60-90 days to complete, though this does vary wildly between states. The effective date for Medicare is set as the date the application was received, allowing for providers to retroactively bill for any encounters that occurred between application and approval. There is also a 30-day grace period, enabling providers to bill for service provided up to 30 days prior to their effective date.

Turnaround time is longer for DMEPOS suppliers. In addition to the close scrutiny that every application is subjected, suppliers will also be required to participate in a site visit as part of the application process. The site inspector will be responsible for ensuring the office is located at the address included on the application, as well as hours of operation, where inventory is stored, and other important elements of being a DME supplier.

 

Sadly, Sa Care Consultancy cannot make the process any quicker. Our contribution is efficiently and effectively managing the entire application process, beginning with initial credentialing applications and carrying through to follow-ups with carriers. Our experts are well versed in the entire process, saving time that might otherwise have been wasted by providers attempting to perform the process themselves and making mistakes along the way.

 

Yes, it is necessary for providers to have a place of service before they begin the medical credentialing and contracting process. A home address cannot be used as a clinic address, wither permanently or temporarily. A home address can, however, be used as an address for billing or correspondence, but only if a physical address for the practice is also provided. In the event that the office space is still under construction, the address can still be used. The application can be sent up to 30 days prior to the location actually opening up to patients, and most commercial carriers also offer the same guideline.

Revalidation of Medicare enrollment is required every 5 years but DMEPOS suppliers revalidate every 3 years. Individual providers can either complete the CMS855I paper application or use PECOS to complete the revalidation online. For groups or suppliers, the CMS855B application must be completed. If an Electronic Funds Transfer was not previously set up for the group record, one will need to be created for the revalidation process.

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Businesses in US Partnering with SA Care Consultancy for Exceptional Results.

SA Care Consultancy is committed to helping healthcare providers maintain the highest patient care standards by giving them the best medical transcription services. This includes everything from the local doctor's office to hospitals with multiple locations. We aim to help local businesses streamline their billing process, increase revenue, and provide excellent patient care.

Partnering with SA Care Consultancy means receiving personalized service tailored to your specific needs and the peace of mind from working with a trusted and experienced partner.